Stemtech recognizes the importance of protecting the privacy and security of information we may collect from you. The purpose of this policy is to inform you of how we handle information we may learn about you from your visit to our website.

Use and Collection of Information
When visiting the Stemtech website you may be asked for certain types of personally identifiable information. We receive and store information you give us through the website or in any other manner. We use such information including name, electronic or physical mailing address, telephone numbers, Tax Identification Numbers (TINs) and credit card numbers for a variety of purposes including:

• Processing Distributor Applications
• Confirmation and fulfillment of orders
• Communication of corporate events or policies
• Compliance with applicable laws and requirements
• User feed-back and survey responses to improve Stemtech Service

Financial and Tax Information
Financial information, including account numbers and credit card numbers are EXCLUSIVELY used for billing purposes, while TINs and Social Security/Insurance Numbers are EXCLUSIVELY used for state and federal tax purposes. Stemtech utilizes security measures to safeguard this private information.

Third Parties
We do not sell your personal information to third parties. We may share such information as necessary with the following third parties:

• Any consultant/agent appointed by Stemtech to plan, provide and/or administer distributor benefits.
• Any employee of Stemtech and its local and foreign affiliated/associated companies who have a need to access your personal information in order to carry out their responsibilities.
• Any government agency or governmental, police or regulatory authority in order to meet legal security and regulatory requirements.

Transfer
The consent you have provided to Stemtech or its affiliates to use your personal information shall also extend to any person or corporation to which Stemtech may transfer its business, provided that such information is used for the same purposes.

Online Surveys
In the event that Stemtech conducts online surveys, we may ask you to voluntarily provide demographic information. All responses are used exclusively for internal marketing and statistical purposes and are kept confidential.

Website Links
Stemtech may provide links to other websites that we believe are useful. Though we believe these sites meet our high standards, Stemtech is not responsible for the content, actions or policies of third party websites. Additionally, Stemtech is not responsible for the privacy notices or practices of such websites.

Cookies
Cookies are small pieces of information that are stored on computer hard drives. We may use cookies to recognize you when you return to the Stemtech website in order to provide you with a better user experience. Our cookies do not contain any personal information such as social security or credit card numbers. Stemtech's use of Cookies allows you to use password-protected services in a single session without having to re-enter your password and to track your shopping cart status. Stemtech's use of Cookies also includes determination of which areas of our site are popular and to determine which region, content and language are appropriate.

Security
Stemtech has security measures in place to protect against the loss, misuse and alteration of the information you provide. When you place an order or give Stemtech personal information you are automatically on our secure server.

Access to Personal Information
You have the right to request and obtain the personal information Stemtech has on file about you. You may request a correction of any data that is inaccurate. You may also request Stemtech to inform you of the type of personal information maintained by Stemtech Corporation. All requests must be in writing and should be addressed to:

Stemtech HealthSciences, Inc.
151 Calle Iglesia
San Clemente, CA 92672

Grievances and Complaints
When a Distributor has a grievance or complaint with another Distributor regarding any practice or conduct in violation of the Governing Documents, the protesting Distributor should first report the matter to his or her Sponsor who should review the matter and try to resolve it with the other party's upline Sponsor. To report a violation, the protesting Distributor must provide a written complaint letter to the Distributor Services Department within thirty (30) days of the violation. The complaint letter should include the names and any other relevant information relating to all parties involved, a detailed description of the situation, and any witness statements, evidence, etc. Distributor Services will review the complaint letter and attempt to resolve it. If Distributor Services cannot resolve the complaint, it will then be forwarded to the Stemtech Compliance Board. In the event the Distributor is not satisfied with the resolution, they can appeal to the DSA Code Administrator.